Maximize Uptime, Minimize Downtime
The Milvus Support Hub provides comprehensive service and support solutions tailored to keep your Autonomous Mobile Robots (AMRs), attachments, charging units, and software systems running at peak performance. From remote diagnostics and troubleshooting to on-site maintenance and preventive care, our expert team ensures that your fleet operates with maximum efficiency and minimal downtime—so you can focus on what matters most.
Proactive Maintenance
Stay ahead of potential issues with scheduled inspections, predictive diagnostics, and software updates that ensure continuous and reliable AMR performance.
Rapid Response Times
Minimize downtime with fast and efficient support. Our dedicated team is ready to troubleshoot, provide remote assistance, and deploy on-site solutions when needed.
Comprehensive Coverage
From AMRs and attachments to charging units and fleet management software, our support services cover every aspect of your automation ecosystem to maximize operational efficiency
Expert Engineering
Access industry-leading robotics expertise with our highly trained engineers, ensuring seamless integration, system optimization, and long-term reliability of your robotic solutions.
Support Hub
Remote Support
Our remote support service ensures quick and efficient troubleshooting to keep your AMR systems running smoothly. Using secure access tools and a dedicated ticketing system, our team can diagnose and resolve issues without the need for on-site visits. Phone support in English is also available for real-time assistance. With rapid response times and proactive communication, we are committed to minimizing downtime and maximizing system performance.
On-Site Support
When remote assistance isn’t enough, our on-site support provides hands-on expertise to resolve issues directly at your facility. Our trained technicians ensure your systems are optimized and operational as quickly as possible. We take care of all the logistics, so you can focus on your business while we handle the rest.
Need Support?
Our team is ready to help. Whether you need immediate assistance or want to schedule a preventive service, we’re here for you.
Discover Our Complete AMR Collection
Light Duty AMR for Efficient Material Handling
Agile And Dynamic AMR for Medium-Duty Applications
High-Performance AMR for Diverse Industries
Heavy-Duty AMR for Large-Scale Material Handling